News

  • Dec
    11

    Teleperformance Earns Growth Excellence Leadership Award from Frost & Sullivan for the Contact Center Outsourcing Industry in China

    Independent analyst evaluation concludes that Teleperformance has an upper hand in China against the competition resulting in the achievement of remarkable growth PARIS, December 11, 2018 – Teleperformance, the global leader in outsourced omnichannel customer experience management, today announced it has received the 2018 Growth Excellence Leadership Award from Frost & Sullivan for the Contact […]

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  • Sep
    26

    Everest Group Distinguishes Teleperformance as a Leader and Star Performer in the Contact Center Outsourcing Assessment

    Teleperformance is recognized across all world regions for significantly bolstering its digital capabilities and strong growth across multiple verticals. PARIS, September 18th, 2018 – Teleperformance (Paris: TEP), the worldwide leader in omnichannel customer experience management, today announced the company was recognized as a Leader and a Star Performer in the Everest Group Contact Center Outsourcing […]

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  • Sep
    12

    Teleperformance Reveals New Brand Identity

    Teleperformance, the global leader in outsourced omnichannel customer experience management, recently unveiled its new brand identity and logo in line with its status as a genuinely global group where innovation and technology play a central role in support of the human experience. Like a dear friend, the abbreviated reference to Teleperformance, as “TP”, will be […]

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  • Sep
    11

    Teleperformance Leadershipinsight Toundtable “为双十一保驾护航”forum successfully closed

    Recently,Teleperformance hold Leadershipinsight Toundtable “为双十一保驾护航”forum in The House of Roosevelt which located in Shanghai. As we know, ahead of China’s – and the world’s – biggest online shopping festival that is coming later this year, it is important to have prepared your contact center to affront this critical period of the year where due to […]

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  • Aug
    03

    Teleperformance in China attended the 2018 China Big Data and Customer Contact Center Industry Conference

    Recently, the 2018 China Big Data and Customer Contact Center Industry Conference hosted by the call center and BPO Industry information Network(also knows as 51 Callcenter association) was held at the New Century Nikko Hotel in Beijing。Representatives from Jinzhou Municipal People’s Government, Baidu, Lenovo, Da Tang Integration Co., Ltd., and Teleperformance were invited to participate […]

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  • Jul
    25

    Teleperformance Moves Up in the Annual Everest Group Business Process Services Top 50 Ranking

    Teleperformance, the worldwide leader in omnichannel customer experience management, recently announced it has moved into second place in the Everest Top 50 overall while retaining first place in the Contact Center Outsourcing category. Teleperformance moved up two spots from 2017’s ranking to fill the overall number two position after ADP and ahead of Accenture. The […]

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  • Jun
    27

    Teleperformance in China receives “Outsourcing Service of the Year” award

    Teleperformance, the worldwide leader in omnichannel customer experience management, recently  announced Teleperformance in China was recognized as the winner of the “Outsourcing Service of the Year – Contact Center in China” award at the 2018 International Customer Relationship Excellence (CRE) Awards Dinner Ceremony in Hong Kong. Organized by the Asia Pacific Customer Service Consortium (APCSC), […]

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  • Jun
    14

    Agreement by Teleperformance to Acquire Intelenet from Blackstone

    PARIS, JUNE 14, 2018 – Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, today announced that it has entered into a definitive agreement to acquire Intelenet from Blackstone (NYSE: BX), a leading global alternative asset manager. Intelenet is a major global provider of high-end omnichannel customer experience management, back-office, human resources and financial […]

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  • Jun
    05

    Teleperformance join Global service Outsourcing Summit

    Recently, Teleperformance China was invited to attend the 2018 Global Service Outsourcing (Nantong) Summit. The summit was jointly sponsored by the Nantong Municipal Government and the Institute of International Trade and Economic Cooperation of the Ministry of Commerce, with the theme of “Nantong Service Facing the World”. The aim is to effectively integrate global outsourcing […]

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