Does Chinese Instant Messaging Hold the Key to the Future of Customer Service?
Brands today need to be where customers are by finding ways to engage them through personalized, convenient channels. WeChat is an example of a platform that provides such an opportunity for businesses.
Our FREE White paper will tell you about:
• Instant messaging penetration in China
• The WeChat Customer Journey
• WeChat as a CRM Tool
• Utilizing WeChat’s advanced functionality